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EMC Support (Business)

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EMC Support 2.3.0


Device: iOS Universal
Category: Business
Price: Free, Version: 2.2.0 -> 2.3.0 (iTunes)

Description:

Support on the go.

Get fast, easy and secure mobile access to EMC Support to view and track your service requests anytime, anywhere. Real time synchronization ensures you get up-to-date information.

Features:

* Get a quick summary of the service requests (SRs) you own or watch, which includes details such as service request number, time stamp, description, and severity

* Search for a specific service request

* Get service request details including Status, Current Action, Product and full description

* View notes associated with a given service request and drill down to view details

* Collaborate in solving your service request by adding a note and updating the service request status

* Set the sort order of the service requests and control the requests you want to watch

* All data within the app is protected using authentication, passcodes, encryption, and lock screens

* Navigation and error codes are provided in your preferred language

What's New

• Bug fixes and improvements, including a fix for an issue that causes a red application error screen for some users.

EMC Support


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